Delete your account

Last updated 13 October 2026

You can delete your Vouch account at any time. It takes effect immediately and can’t be undone.

In the app

  • Open Vouch, go to You, scroll down and tap Delete account.
  • Confirm. You’re signed out and the account is gone.

Can’t open the app?

Email support@vouchup.app from the email address on your Google or Apple account, with the subject “Delete my account”. We delete it within 7 days and reply to confirm.

What gets deleted

  • Your profile: name, city, the line you wrote and your photo.
  • Your protocols, every proof and every proof photo.
  • Your circle links, the invites you own, your personal arcs and your creator code.
  • Your membership and purchase records in Vouch.

What we keep

  • Vouches and call-outs you gave on other people’s proofs stay on their record, without your name. Removing them would rewrite someone else’s history.
  • Reports you filed or that were filed about you, without your name, so we can keep the community safe.
  • Hosted arcs you ran stay for their members, without you as host.
  • Payment receipts are kept by Apple, Google or Dodo Payments (whoever processed the payment) for as long as tax law requires.

Subscriptions

Deleting your account doesn’t cancel a subscription. Cancel App Store or Google Play subscriptions in your phone’s store settings. For a membership bought on the web, cancel it first under Your account → Manage billing. See the refund policy for refunds.