Support

Email support@vouchup.app — a person reads every message, usually within a day.

Common questions

I don’t have an invite code. Ask a member for one, or join the list on vouchup.app. A founding seat gets you in without one.

I can’t sign in. Vouch uses Google (and Apple on iPhone). Use the same account you joined with: signing in with a different one creates a separate, empty account. Stuck? Email us from the address you used.

Can I edit a protocol? Not once it’s locked — that’s the contract. It becomes editable after it ends.

Someone posted something inappropriate. Tap “Report or block” under their proof, or the ⋯ next to them in your Circle. We review reports within 24 hours.

How do I cancel my membership? If you subscribed in the app, cancel in your App Store or Google Play subscriptions. If you subscribed on the web, email us or use the link in your receipt.

How do I delete my account? In the app: You → Delete account. It removes everything permanently. Can’t get into the app? Email us from your account’s address and we’ll do it.